Frequently asked questions
about Odoo ERP

Partly. Odoo Community is free, but has limited functionality and no support.

Odoo Enterprise is the commercial edition, with more features (accounting, Studio, advanced reporting, IoT, WMS and more) and an annual licence.

For business use, we recommend Enterprise for its comprehensive support and stability.

Community is free but limited, without accounting, advanced reporting or security controls.

Enterprise includes key modules, rapid upgrades and commercial support.

In Croatia, almost all implementations use Odoo Enterprise edition.

Yes. Odoo can implement checkpoints, audit trails and traceability, making it suitable for regulated industries such as food, pharmaceutical and chemical manufacturing.

Uvid extends Odoo with features for HACCP, ISO standards and quality controlto meet inspection and certification requirements.

The price depends on user numbers, selected modules and process complexity.
Licensing in Croatia starts at €17.90 per user per month (Enterprise edition), while implementation includes analysis, configuration and training.

Small company projects start at €10,000–20,000; larger industrial systems exceed €50,000.

It depends on company size and process complexity.

Smaller implementations take 3–6 months, medium-sized projects 6–12 months, and complex projects 12–18 months, with phased delivery so users can start working in the system as soon as possible.

Price matters, but the key is an experienced partner who understands your industry. Communication, implementation methodology and references are decisive factors.

Uvid combines business knowledge and IT expertise to deliver localised industry solutions.

Odoo is highly flexible. Its modular structure allows every process to be adapted, from purchasing and manufacturing to sales and service.

Rather than building everything from scratch, we use process gap analysis to identify what Odoo already covers and where we add targeted customisations that deliver business value.
This protects system stability and reduces maintenance costs.

For simple needs, Odoo can work with almost no customisation.
More demanding companies and industries need tailored reports, localisation and integrations.

We therefore offer ready-made industry modules and Croatian localisationto reduce implementation cost and time.

Yes. Odoo natively supports multiple companies and locations.
You can manage related companies within one installation, with separate finances but shared customer, inventory and document data.

Access can be separated by user: a director can view all companies while employees see only their own company's data.

Yes, with additional development and industry modules.
Uvid develops solutions for construction, project manufacturing, food and service industriesand tailors the system to each industry's processes.

Odoo can integrate with existing accounting solutions, but Uvid offers a fully localised Odoo ERP including Croatian statutory forms, VAT and payroll.

This avoids the additional cost of maintaining two systems.

Yes. Odoo is used by more than 12 million users worldwide, including large manufacturing and distribution companies.

Stability depends on implementation: sound architecture and an experienced partner are essential.

Odoo ERP has advanced security controls, including user permissions, groups and logs.

With Odoo Online, data is held on Odoo Cloud infrastructure subject to industry audits.

For on-premise implementations, security depends on maintenance and partner expertise. Uvid holds ISO 27001 certification for information security.

Odoo is widely used in regulated Croatian industries, such as food, pharmaceuticals and construction, because of its audit trails, checkpoints and access controls.
Uvid provides additional security procedures and regularly certifies the team for new Odoo ERP versions.

Odoo releases a new version every year.
Upgrades can be more complex when many custom modules are used.
Uvid maintains compatibility and tests new versions before upgrading, focusing on even-numbered Odoo versions (such as 16 and 18) for stability and localisation.

Before each upgrade, we test all localisation and industry modules in a test environmentto ensure a safe transition without operational disruption.

Clients receive an upgrade plan, advance notice and a list of changes.

ERP implementation requires active collaboration.
Key employees participate in process mapping, testing and training.

Our methodology therefore requires a client-side project team and clearly defined process owners.

Common causes are poor process analysis, excessive customisation, insufficient user involvement and a lack of post-implementation support.

Uvid avoids these issues through a structured, controlled approach, clear phases (analysis → implementation → training → support) and continuous communication.

Every project has a defined project manager, process owners and measurable success criteria.

Temporary disruption is possible.
ERP changes working habits and processes.

Our methodology and training make this period short and manageable, with gradual implementation and ongoing support.

After go-live, we provide ongoing support through our helpdesk and consulting team.

This includes maintenance, further customisation and user training.
Each client is assigned a Customer Success consultant who monitors system use, analyses feature adoption and recommends further improvements.

ERP is a process of continuous improvement, not a project that simply ends.

Our Croatian localisation is regularly updated and maintained in line with new tax and accounting regulations.

Uvid monitors changes to VAT legislation, fiscalisation, JOPPD forms and other regulations, updating the system at no extra cost for clients with maintenance contracts.

Your ERP platform therefore remains compliant and up to date at all times.

Yes. Odoo integrates with many solutions, from accounting to eCommerce and CAD systems.

It supports EDI, e-invoices, IoT and API connections to external services.

Yes, but carefully.
The quality of Odoo add-ons varies considerably.

We use only proven, supported modulestested for new Odoo versions.

Very flexible.
Odoo is modular and can be expanded gradually.
Balance matters: excessive customisation can slow future upgrades.

Uvid therefore implements only the necessary customisations for maximum impact.

You lose the right to use Enterprise modules, but can retain the installed version without new upgrades.

Moving to Community is not straightforward and is rarely done in practice.

Our team follows Odoo releases and digital transformation trends.

We certify for each new version and test before client deployment to ensure compatibility and security.

Yes, of course.

We organise a personalised presentation and demo tailored to your industry. You can see how Odoo would work for your business.

Uvid d.o.o. is a a certified Odoo partner for Croatia.

We specialise in industry-specific and localised ERP solutions, offering analysis, implementation, support and development.